An estate agent and property consultancy with strong values.
Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 15 offices. Our continued success is down to three things: our customers, our staff and our passion for property.
We love our job. We love helping people find, sell and let wonderful homes, and we understand that moving house is a life-changing decision, so we are here to guide you every step of the way.
At Gibbs Gillespie, every client is treated as an individual – nothing is classed as standard or left to chance. We embrace new technology but people are still very much at the heart of what we do.
Our values are your values
We are thoroughly modern in our approach, but traditional in our values.
Integrity
We have built our reputation on integrity. Right from the start, our values were at the heart of what we do. Trust is crucial.
Passion
We build relationships with our clients. Our offices are part of the community and our staff live locally.
Innovation
We stay ahead of the pack, embrace technology and constantly appraise and improve our performance.
This is the Gibbs Gillespie way.
While staying focused on selling and letting residential property, we’re also able to provide expert help, advice and professional services in mortgages, conveyancing, property management, surveys, property valuation, land development and new home sales.
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The result is an estate agency that stands above the pack, providing a full range of industry-leading property services at a sociable and regional level.
Environmental, Social, and Corporate Governance (ESG)
At Gibbs Gillespie, Environmental, Social, and Corporate Governance (ESG) are responsibilities we take very seriously. As part of the Leaders Romans Group, we want to be transparent to our clients about the way we do things as a company.
Environmental
One of the key areas that we are heavily invested in is sustainability and our impact on the environment. We’re proud to say we have been carbon neutral since 2022, reaching our target 8 years early. To achieve this, we have made many changes across the business with more to come. These include:
- Using recycled for sale and for let boards
- Planting trees for every property sold or let - check out our latest trees report here
- Helping plant wildflower meadows
- Restoring native oysters
- Restoring kelp along the south coast
- 100% renewable energy
- Encouraging remote working where feasible
- Going paperless where possible
- Zero waste to landfill
- Launching sustainable branches
You can find out more about what we’re doing here.
Social
Our staff are at the heart of everything we do. We work hard to ensure they feel supported, providing wellbeing webinars, meditation sessions, mental health first aiders, and an employee assistance programme.
It’s of the utmost importance to us that equality, diversity, and inclusion are at the forefront of everyone’s minds. We have an internal training course on this which all staff have to take. We want to ensure our people all have the same opportunities, are treated fairly, and feel safe enough to speak up if they witness or experience discrimination.
At Gibbs Gillespie, we want our staff to feel like they aren’t just “in a job”, but that they can enjoy a long-term career. We have an extensive list of in-house training courses, and we also provide career frameworks so it’s clear what is required of an individual to be promoted to the next level.
Achievements and promotions are celebrated all year round, including our quarterly awards ceremonies and announcements in our CEO’s weekly newsletter.
Not only do we aim to help and support each other, but also the wider community. Many of our agency branches support charities local to them, and at Head Office we make a large local food bank donation every year. From 2022-2024, teams across the business fundraised in different ways with a total of £36,019.96 donated to MacMillan Cancer Support.
Governance
Governance is a vital part of the day to day running of Gibbs Gillespie. To ensure business isn’t disrupted, we have continuity plans in place so that our service to clients is never affected. We have a proactive approach to risk management, always checking for potential risks and heavily investing in cyber security.
We take the management of our customers data very seriously and protect it via robust data protection policies. We have a strong data protection team in place headed up by our own in-house Data Protection Officer.
Regulations in the property industry are ever-changing. We proactively keep on top of these, not only to ensure we can prepare but to make sure we can help our clients prepare and be compliant too.
